As anyone reading this has already heard elsewhere, I’m being sued by a press for publishing a critical review on this blog. For many months, this was a private matter, but it has now gone viral. The outpouring of support reaffirming my right to a professional opinion has been copious and reassuring. Librarians, faculty, and publishers have all spoken out against this suits.
The story does not end with the support. It will continue until the lawsuits are resolved, which may take some time. At this point, however, I would like to express my profound gratitude to everyone who has spoken out on my behalf. There are far too many individuals to name, so I say a simple thank you to everyone. In particular, I’m grateful to those who have written articles, started petitions, gathered links, archived posts/comments, and done any number of other things to help spread awareness and document the results. To date, over
2,600 3400 people from around the globe have signed the petition.
Many organizations have also issued statements, including:
- The Alberta Library
- American Library Association
- Association of Academic Health Sciences Libraries
- Association of American University Presses
- Association of Canadian College and University Teachers of English
- Association of Canadian University Presses
- Association of College and Research Libraries
- Association of Professors of Bishop’s University
- Association of Research Libraries (second statement March 11)
- Bibliothek & Information Deutschland (BID)
- Bibliothek Information Schweiz (French)
- British Columbia Library Association
- Brock University Faculty Association Professional Librarians
- Canadian Association of University Teachers
- Canadian Association of Professional Academic Librarians
- Canadian Association of Research Libraries (second statement March 11)
- Canadian Library Association
- Council of Prairie and Pacific University Libraries
- Dalhousie University Libraries
- Ex Libris Association
- Kansas State University Faculty Senate
- Langara Faculty Association
- Louisiana State University Faculty Senate
- McGill University Librarians
- McMaster University
- McMaster University Academic Librarians’ Association
- McMaster University Faculty Association
- Medical Library Association
- Mount Royal University Library
- Newfoundland and Labrador Library Association
- Ontario College and University Library Association
- Ontario Council of University Libraries
- Pennsylvania State University Library Faculty Organization
- Progressive Librarians Guild London Chapter
- Progressive Librarians Guild Toronto Area Chapter (second statement March 7)
- Ryerson Faculty Association Librarians
- Saskatchewan Library Association
- Simon Fraser University Faculty Association
- University of British Columbia Library
- University of California’s Council of University Librarians
- University of Guelph Faculty Association Librarians
- University of Guelph Library
- University of Lethbridge Faculty Association Professional Librarians
- University of Toronto Faculty Association
- University of Victoria Libraries
- University of Windsor Faculty Association
- Western Libraries
- Western University Faculty of Information and Media Studies
- Wilfrid Laurier University Faculty Association Librarians
- York University Faculty Association Library Chapter
I’ve surely missed some, so apologies for that, and please feel free to send me corrections/additions. I’m humbled by this public support from a wide range of professional and academic organizations.
UPDATE Feb 25, 2012: added AAUP and ALA. Am also adding others as they appear. The list grows!
Access has always been one of my favourite library IT conferences. In terms of pure bang for the buck, you just can’t beat its mixture of good talks, interesting people, and stimulating conversations. Plus, this year’s Montreal version featured a conference first: a Sunday-morning bagel delivery service for attendees. Next year, Access will be held in St. John’s, Newfoundland. Don’t miss it.
What follows are some notes I jotted down in various sessions. My editorial comments are in italics to differentiate them from the speaker’s words and thoughts. Read more…
Working in a service profession, customer service is on my mind a great deal. Being who I am, beer and coffee are also frequently on my mind. Here’s what happens when they all get mashed together.
One could suggest that the customer service experience is largely driven by two things, getting the small things right and consistency of experience. That oversimplifies a lot of the customer service research a bit, but I think it’s hard to argue that small things matter, a lot, and that one wants to be able to predict how a service entity will respond. We may all crab about cable companies, but really, you have to admit it’s a consistent experience, so we’re all still paying.
Perhaps not, but that’s no reason not to try. An explanation:
For our elder daughter’s 11th birthday, we bought her an Arduino Uno with which to tinker and hopefully ultimately take over the world. No, really, the idea is to expose her to the simple notion that computers have guts (hardware) and that it takes code (software) to make the guts do something useful. Kids–whether girls or boys–should grow up knowing something about technology other than how to insert a plug into a socket or like a page on Facebook.
As someone who works in an IT environment, it’s also eminently clear to me that there is still a glaring gender gap problem in the workplace. Today a vendor presented their server lines to a campus audience, and other than the two women affiliated with the vendor, there were zero women in a room of 25 or so IT professionals. Zero. This isn’t to pick on my employer, nor is it a dig at the guys in the room (myself included), but rather a general observation about IT work settings, which are still overwhelmingly male in most any organization, particularly the closer one gets to core infrastructure such as networks and servers.
Will programming an Arduino to make an LED blink or play a tune turn my daughter into an IT professional? Who knows? At the very least, though, for her it’s an initial step toward breaking down the shroud of mystery that surrounds higher level IT work. The kid’s great at math and could follow wiring diagrams in grade three, so why not show her how deep the well goes. My hope would be that she develops no concept of girl’s work/boy’s work.
My post about why I no longer collect books demonstrated once again the significant cultural differences between the two nations I know best, namely the U.S. and Germany (still have a way to go with Canada). Describing my own relationship to the book, using my work in library gift processing as a central formative illustration, created barely a ripple on the western shore of the Atlantic. From conversations with readers over here, it is clear that nothing I wrote upset anyone terribly. Not so from the German side. A notoriously dyspeptic German blogger flamed me, slapping the book burner label on me, even going so far as to wish that there might be a special hell for such heretical librarians. More thoughtful German readers wrote with varying degrees of support or disagreement, but my description of mass book disposal clearly touched a sensitized German nerve. For those who kann, here are some of those responses (one, two, and three).
What I did not address in that post, but will do here, is describe my views on the obligations of libraries to collect books, or, as I commented on one of those German blogs, nearly all books. My view is that this is a collective obligation of libraries, an obligation that transcends both borders and library type. In other words, major research libraries do not bear this burden alone, since even with their broad reach there will be myriad titles that never land in their collections. In nations that have the capital and technical means to build and maintain libraries, there are collectively hundreds of thousands of libraries, ranging from a Canadian prairie town public library to the Harvards of the world. There are special libraries with highly specialized profiles collecting items that the rest of us would find mind-numbingly uninteresting. All of this is good.
Could it be that after years of persistent advocacy by librarians and a subset of academics that the disgruntlement with the business practices of Elsevier, Wiley, Springer, et al. might be ready to go mainstream? Protests against journal pricing appearing on the digital pages of Wired, Forbes, and The New York Times might just mean we’ve passed the tipping point. Let’s hope.
This wave of protest seems to have been set in motion by the proposed Research Works Act in the United States, which I mentioned recently. It would be delicious irony if such a crass attempt to make open access mandates essentially illegal set in motion the chain of events that finally got a critical mass of researchers marching away from the same old way of doing things. The subtitle of the RWA ought to make any academic or librarian squirm uncomfortably: “To ensure the continued publication and integrity of peer-reviewed research works by the private sector.” Nothing like showing your cards.